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Filing a warranty claim

1. Film in the standard version.

RurPurfLvo43g1
moduł 20.2
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2. Film with subtitles.

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moduł 20.2
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3. Film with subtitles and pauses. Listen and repeat after the speaker.

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moduł 20.2
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4. Film with subtitles and narration.

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moduł 20.2
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Exercise 1
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moduł 20.2
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Exercise 2
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moduł 20.2
maae2ee99db24db4a_1498560212864_0

Goods and services

R1dmie6DAjywL1
moduł 20.2, The buyer is a person who purchases goods and services.They can compare information about those goods and services in various ways, for example, by checking the offer at different points of sale.On the basis of different information they make their purchase decisions. What can the buyer take into consideration?It can be different factors, for example: price, shape, colour, size, quality, and even whether... … the buyer and seller will like each other. The seller has a great impact on the decision. What are goods?Those are material things that can be seen or touched. What goods can the buyer purchase?There are countless examples: computers, TVs, furniture, camping equipment, etc. Daily necessities such as: toothpaste, washing powder, toilet paper, magazines. Luxury good: jewellery, watches, etc. … and even an aeroplane. As you can see, there are many types of goods that the consumer can buy. What is the difference between goods and services? Services are immaterial - they cannot be seen or touched. For example, if you want a new haircut, you go to the hairdresser. When you want to wash your clothes, you visit a laundry. If you want to fix your shoes, you go to the shoemaker. Consider whether the differences between goods and services are always obvious.
Exercise 3
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moduł 20.2
maae2ee99db24db4a_1498560916451_0

Ordering goods to a shop

An owner of a garden shop wants to order some goods. He is calling a new warehouse. The conversation is about pricing and delivery.

O: Good morning!

W: Good morning, how can I help you?

O: I would like to order some goodsmaae2ee99db24db4a_1498561867391_0order some goods. I run a garden shop.

W: We have alarge assortment selectionmaae2ee99db24db4a_1498562242734_0large assortment selection. What exactly are you interested in?

O: I need goods from a few categories. That would be, among others, fertilizers, gardening tools, lawn mowers, seeds. I already prepared a list. I would like to know themaae2ee99db24db4a_1498562252684_0maae2ee99db24db4a_1498562252684_0pricingmaae2ee99db24db4a_1523607404030_0pricing that I can count on in case of bigger purchases.

W: We have a special offermaae2ee99db24db4a_1498562268923_0special offer for garden shops and centres. Most of all, we offer fixed and low prices. We also have a discount systemmaae2ee99db24db4a_1498562276111_0discount system. We can also negotiate an extended term of paymentmaae2ee99db24db4a_1498562285514_0extended term of payment. We can discuss precise pricing and discounts, once I know what exactly you would like to purchase.

O: How can I place an ordermaae2ee99db24db4a_1498562301854_0place an order?

W: After selecting the goods, you can fill an electronic form on our webpage or send the order by e‑mail. At the start, you can send the order by e‑mail and I will make a price calculationmaae2ee99db24db4a_1498562252684_0price calculation for you.

O: Alright. I understand that I can count on your help with selecting the right product? I have indicated on the list, which brands I have doubts about.

W: Of course. Please send the list. I will try to help.

O: And what can you tell me about delivery?

W: Standard deliverymaae2ee99db24db4a_1498563517042_0delivery time is 7 days. With large orders, the goods are packed on europallets.

O: I understand. First, I will send you the list and ask for the pricing.

W: Alright. I will call you back, once I have the calculation ready. We will discuss the possibilities. I forgot to add that we do not accept payment in cashmaae2ee99db24db4a_1498562339420_0payment in cash. It is only possible to pay by bank transfermaae2ee99db24db4a_1498562348885_0pay by bank transfer or apayment cardmaae2ee99db24db4a_1498563047023_0payment cardat the warehouse.

O: I understand. When will I receive the invoicemaae2ee99db24db4a_1498562353580_0invoice?

W: The document will arrive with the goods. I will also send you an electronic version.

O: Thank you for your help. Goodbye.

W: Thank you, as well. Goodbye.

Exercise 4
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moduł 20.2
Exercise 5
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moduł 20.2
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maae2ee99db24db4a_1498561867391_0
maae2ee99db24db4a_1498562242734_0
maae2ee99db24db4a_1498562252684_0
maae2ee99db24db4a_1498562268923_0
maae2ee99db24db4a_1498562276111_0
maae2ee99db24db4a_1498562285514_0
maae2ee99db24db4a_1498562301854_0
maae2ee99db24db4a_1498562313491_0
maae2ee99db24db4a_1498562323206_0
maae2ee99db24db4a_1498562339420_0
maae2ee99db24db4a_1498562348885_0
maae2ee99db24db4a_1498562353580_0
maae2ee99db24db4a_1498563517042_0
maae2ee99db24db4a_1498560968424_0

Placing an order

This material shows an e‑mail correspondence regarding placing an order in a photo shop.

Good morning,

I am sending you the price calculationmaae2ee99db24db4a_1498562652568_0price calculation for the photo equipment. The set includes: camera body, fixed‑focus lens, tripod, reflector, photo bag and 32 GB memory card. The total order amountmaae2ee99db24db4a_1498562687856_0The total order amount is 7000 PLN net.

I can propose a 10% discountmaae2ee99db24db4a_1498562705775_0discount on that price. The price after the discount will be 6300 PLN net. A 23% VAT will be added to that price. The amount to be paid will then be 7 749 PLN gross.

If you would like to order light fixtures at the same time, we will also offer you a 10% discount on them.

Please confirm your ordermaae2ee99db24db4a_1524218550468_0confirm your order.

Kind regards,

Joanna F.

Good morning,

Thank you for providing me with the valuationmaae2ee99db24db4a_1498562728280_0valuation so promptly. At this time, I would like to ordermaae2ee99db24db4a_1498562301854_0order only the basic set, the total value of which after the discount is 7749 PLN gross. Please issue an invoicemaae2ee99db24db4a_1498562740419_0issue an invoice. The company informationmaae2ee99db24db4a_1498562750293_0company information is in the attachement.

Best wishes,

D. G.

Good morning,

The order isready for pick‑upmaae2ee99db24db4a_1498562763258_0ready for pick‑up. Please let me know if we should send it to your company or whether it will be a personal collectionmaae2ee99db24db4a_1498562782882_0personal collection. Please also let me know what payment methodmaae2ee99db24db4a_1498562789152_0payment method will it be.

Kind regards,

Joanna F.

Good morning,

I will collect the equipment personally. I will pay in cash. Will I be able to collect the invoice as well?

Best wishes,

D. G.

Good morning, Mrs. Dominika,

Of course, the invoice will be attached to the order.

You can collect the equipment from Monday to Saturday between 10 AM and 6 PM.

Kind regards,

Joanna F.

Exercise 6
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moduł 20.2
Exercise 7
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moduł 20.2
Exercise 8
R1RjH31c7isst1
moduł 20.2
maae2ee99db24db4a_1524218550468_0
maae2ee99db24db4a_1498562652568_0
maae2ee99db24db4a_1498562687856_0
maae2ee99db24db4a_1498562705775_0
maae2ee99db24db4a_1498562715463_0
maae2ee99db24db4a_1498562728280_0
maae2ee99db24db4a_1498562740419_0
maae2ee99db24db4a_1498562750293_0
maae2ee99db24db4a_1498562763258_0
maae2ee99db24db4a_1498562782882_0
maae2ee99db24db4a_1498562789152_0
maae2ee99db24db4a_1498561015741_0

Sales and collecting payment

The text regards a direct sale in a kiosk.

S: Good morning, how can I help you?

C: Good morning. I would like the newest issue of the monthly magazine for gardeners.

S: I recommend a new magazine as well - The flower of my garden.

C: May I see it?

S: Yes, of course.

C: Thank you. I will take that magazine as well.

S: Will there be anything else?

C: Yes. Two packs of chewing gum, please.

S: Will these be alright?

C: Yes, those are exactly what I wanted. Do you have any bus tickets?

S: No, we do notsellmaae2ee99db24db4a_1498563001551_0sell tickets. Will that be all?

C: Yes, thank you.

S: I can also recommendmaae2ee99db24db4a_1498563012419_0recommendyou those two candy bars at the price of one. We have a promotion today.

C: No, thank you.

S: In that case, it will be 14.50 PLN. Do you want me topackmaae2ee99db24db4a_1498563025357_0pack that?

C: Yes… And you know what, I’ll take those candy bars.

S: Of course. That will be 16.90 PLN in total. Payment in cashmaae2ee99db24db4a_1498562339420_0Payment in cash?

C: No, payment with a cardmaae2ee99db24db4a_1498563047023_0payment with a card.

S: Please place the card in the readermaae2ee99db24db4a_1498563056881_0place the card in the reader. Then please enter PINmaae2ee99db24db4a_1498563066704_0enter PIN and press the green buttonmaae2ee99db24db4a_1498563077939_0press the green button.

C: Done.

S: Here is your receiptmaae2ee99db24db4a_1498563089967_0receipt.

C: Thank you. Goodbye.

S: Goodbye. 

Exercise 9
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moduł 20.2
Exercise 10
R1VN2yg7T3z1q1
moduł 20.2
maae2ee99db24db4a_1498563001551_0
maae2ee99db24db4a_1498563012419_0
maae2ee99db24db4a_1498563025357_0
maae2ee99db24db4a_1498563036508_0
maae2ee99db24db4a_1498563047023_0
maae2ee99db24db4a_1498563056881_0
maae2ee99db24db4a_1498563066704_0
maae2ee99db24db4a_1498563077939_0
maae2ee99db24db4a_1498563089967_0
maae2ee99db24db4a_1499003515153_0

Pictures

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Exercise 11
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moduł 20.2
maae2ee99db24db4a_1498560887186_0

Fiscal cash register

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Exercise 12
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moduł 20.2
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Sales forms

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Exercise 13
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moduł 20.2
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Phone sales

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moduł 20.2
maae2ee99db24db4a_1499005134590_0
Exercise 14
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moduł 20.2
Exercise 15
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moduł 20.2
maae2ee99db24db4a_1498561071588_0

Printable warranty claim

Warranty claim

Made on………….

in retail outlet……………………….. in ………………………….address……………….

1. Information of the person filing the complaint (customer)

Full name:……………………………..

Address (street, apartment, zip code, city)…………..

contact information (phone number, e‑mail address)………………

2. Information regarding the purchased product:

Product name and symbol:……………..

Purchase date:………………

Proof of purchase number (receipt, invoice, etc.)………

3. Date of defect determination:…………

4. Precise description of the defect: ………………………………………………..

5. Proposed method of handling the claim:

- repair free of charge

- product replacement with a fault‑free one

- withdrawal from the contract (refund)

6. The opinion of the Salesperson taking the claim (comments on the validity of the complaint, results of the inspection performed by the Salesperson): ……………………………………………….. …………………………………… ……………………………….

maae2ee99db24db4a_1499000143717_0

Exercises

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Exercise 16
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moduł 20.2
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Game

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moduł 20.2
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moduł 20.2
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SŁOWNIK POJĘĆ

mnnknkm16f51376978c1_1498134nnknkm_397
additional cost (n. C) əˈdɪʃᵊnᵊl kɒst
additional cost (n. C) əˈdɪʃᵊnᵊl kɒst

dodatkowe koszty

mhfa4fd16f51376978c1_1498134hfa4fd_908
additional payment (n. U) əˈdɪʃᵊnᵊl ˈpeɪmənt
additional payment (n. U) əˈdɪʃᵊnᵊl ˈpeɪmənt

dodatkowa opłata

mkbacch16f51376978c1_1498134kbacch_899
alpha button (n. C), quick selection (n. U) ˈæl.fə ˈbʌtᵊn / kwɪk sɪˈlekʃᵊn
alpha button (n. C), quick selection (n. U) ˈæl.fə ˈbʌtᵊn / kwɪk sɪˈlekʃᵊn

klawisz alpha, szybkie wybieranie,

mh2cifk16f51376978c1_1498134h2cifk_352
amount added to the bill (phrase) əˈmaʊnt ˈædɪd tə ðiː bɪl
amount added to the bill (phrase) əˈmaʊnt ˈædɪd tə ðiː bɪl

kwota doliczana do rachunku

maibncb16f51376978c1_1498134aibncb_922
buyer (n. C) ˈbaɪə
buyer (n. C) ˈbaɪə

nabywca

mjbbni616f51376978c1_1498134jbbni6_299
buyer / client (n. C) ˈbaɪə / klaɪənt
buyer / client (n. C) ˈbaɪə / klaɪənt

kupujący / klient

mce4nkn16f51376978c1_1498134ce4nkn_558
cancel button (n. C) ˈkænsᵊl ˈbʌtᵊn
cancel button (n. C) ˈkænsᵊl ˈbʌtᵊn

klawisz anuluj

macahmk16f51376978c1_1498134acahmk_782
cancellation (n. C, U) ˌkænsᵊˈleɪʃᵊn
cancellation (n. C, U) ˌkænsᵊˈleɪʃᵊn

rezygnacja

mgbb5i616f51376978c1_1498134gbb5i6_729
cancellation form (n. C) ˌkænsᵊˈleɪʃᵊn fɔːm
cancellation form (n. C) ˌkænsᵊˈleɪʃᵊn fɔːm

formularz rezygnacji

mai2afn16f51376978c1_1498134ai2afn_342
cashier display (n. C, U) kæʃˈɪə dɪˈspleɪ
cashier display (n. C, U) kæʃˈɪə dɪˈspleɪ

wyświetlacz kasjera

m87mdig16f51376978c1_149813487mdig_190
chip card reader (n. C) tʃɪp kɑːd ˈriːdə
chip card reader (n. C) tʃɪp kɑːd ˈriːdə

czytnik kart chipowych

mjdmehb16f51376978c1_1498134jdmehb_836
collect the payment (phrase) kəˈlekt ðə ˈpeɪmənt
collect the payment (phrase) kəˈlekt ðə ˈpeɪmənt

inkasować należność

mjjgnkh16f51376978c1_1498134jjgnkh_424
colour (n. C, U) ˈkʌlə
colour (n. C, U) ˈkʌlə

kolor

md6aba516f51376978c1_1498134d6aba5_169
company information (n. U) ˈkʌmpəni ˌɪnfəˈmeɪʃᵊn
company information (n. U) ˈkʌmpəni ˌɪnfəˈmeɪʃᵊn

dane firmy

mice54k16f51376978c1_1498134ice54k_521
compare information (phrase) kəmˈpeə ˌɪnfəˈmeɪʃᵊn
compare information (phrase) kəmˈpeə ˌɪnfəˈmeɪʃᵊn

porównywać informacje

mk526km16f51376978c1_1498134k526km_863
complaint (n. C, U) kəmˈpleɪnt
complaint (n. C, U) kəmˈpleɪnt

reklamacja

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complaint status (n. U) kəmˈpleɪnt ˈsteɪtəs
complaint status (n. U) kəmˈpleɪnt ˈsteɪtəs

status reklamacji

mkfam9216f51376978c1_1498134kfam92_508
confirmation of filing a complaint (n. C, U) ˌkɒnfəˈmeɪʃᵊn ɒv ˈfɪlɪŋ ə kəmˈpleɪnt
confirmation of filing a complaint (n. C, U) ˌkɒnfəˈmeɪʃᵊn ɒv ˈfɪlɪŋ ə kəmˈpleɪnt

potwierdzenie zgłoszenia reklamacji

mhbb4h416f51376978c1_1498134hbb4h4_236
consideration of the complaint (phrase) kənˌsɪdᵊrˈeɪʃᵊn ɒv the kəmˈpleɪnt
consideration of the complaint (phrase) kənˌsɪdᵊrˈeɪʃᵊn ɒv the kəmˈpleɪnt

rozpatrzenie reklamacji

mbf7njg16f51376978c1_1498134bf7njg_479
correct button (n. C) kəˈrekt ˈbʌtᵊn
correct button (n. C) kəˈrekt ˈbʌtᵊn

klawisz popraw

mjb2c4h16f51376978c1_1498134jb2c4h_911
customer display (n. C, U) ˈkʌstəmə dɪˈspleɪ
customer display (n. C, U) ˈkʌstəmə dɪˈspleɪ

wyświetlacz klienta

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daily necessities (n. plural) ˈdeɪli nəˈsesətiz
daily necessities (n. plural) ˈdeɪli nəˈsesətiz

produkty codziennego użytku

majbbkh16f51376978c1_1498134ajbbkh_715
data of person submitting the complaint (phrase) ˈdeɪtə ɒv ˈpɜːsᵊn səbˈmɪtɪŋ ðə kəmˈpleɪnt
data of person submitting the complaint (phrase) ˈdeɪtə ɒv ˈpɜːsᵊn səbˈmɪtɪŋ ðə kəmˈpleɪnt

dane reklamującego

mfcbamb16f51376978c1_1498134fcbamb_309
demonstrate the goods (phrase) ˈdemənstreɪt ðə ɡʊdz
demonstrate the goods (phrase) ˈdemənstreɪt ðə ɡʊdz

demonstrować towar

m46eikn16f51376978c1_149813446eikn_157
determination of the defect dɪˌtɜːmɪˈneɪʃᵊn ɒv ðə ˈdiːfekt
determination of the defect dɪˌtɜːmɪˈneɪʃᵊn ɒv ðə ˈdiːfekt

określenie wady

mf4ghb616f51376978c1_1498134f4ghb6_978
discount (n. C, U) ˈdɪskaʊnt
discount (n. C, U) ˈdɪskaʊnt

rabat

manefki16f51376978c1_1498134anefki_217
discount system (n. C) ˈdɪskaʊnt ˈsɪstəm
discount system (n. C) ˈdɪskaʊnt ˈsɪstəm

system rabatów

m6kjbg716f51376978c1_14981346kjbg7_550
enter button (n. C) ˈentə ˈbʌtᵊn
enter button (n. C) ˈentə ˈbʌtᵊn

klawisz akceptuj

menhg8j16f51376978c1_1498134enhg8j_345
enter PIN (v.) ˈentə pɪn
enter PIN (v.) ˈentə pɪn

podać pin

mb69a5m16f51376978c1_1498134b69a5m_506
expanding the services (n. U) ɪkˈspændɪŋ ðiː ˈsɜːvɪsɪz
expanding the services (n. U) ɪkˈspændɪŋ ðiː ˈsɜːvɪsɪz

rozszerzenie usług

mkejei416f51376978c1_1498134kejei4_245
extended term of payment (phrase) ɪkˈstendɪd tɜːm ɒv ˈpeɪmənt
extended term of payment (phrase) ɪkˈstendɪd tɜːm ɒv ˈpeɪmənt

przedłużony termin płatności

m962med16f51376978c1_1498134962med_575
file a complaint (phrase) faɪl ə kəmˈpleɪnt
file a complaint (phrase) faɪl ə kəmˈpleɪnt

złożyć reklamację

m7fgf9b16f51376978c1_14981347fgf9b_797
finding fault (n. U) ˈfaɪndɪŋ fɔːlt
finding fault (n. U) ˈfaɪndɪŋ fɔːlt

stwierdzenie wady

mccedbk16f51376978c1_1498134ccedbk_491
fiscal cash register (n. C) ˈfɪskᵊl kæʃ ˈredʒɪstə
fiscal cash register (n. C) ˈfɪskᵊl kæʃ ˈredʒɪstə

kasa fiskalna

mgfcimb16f51376978c1_1498134gfcimb_165
function key (n. C) ˈfʌŋkʃᵊn kiː
function key (n. C) ˈfʌŋkʃᵊn kiː

klawisz funkcyjny

mjbdhj416f51376978c1_1498134jbdhj4_647
goods (n. plural) ɡʊdz
goods (n. plural) ɡʊdz

towary

mkdgkdi16f51376978c1_1498134kdgkdi_269
impact on the decision (phrase) ˈɪmpækt ɒn ðə dɪˈsɪʒᵊn
impact on the decision (phrase) ˈɪmpækt ɒn ðə dɪˈsɪʒᵊn

wpływ na decyzję

mbg2ha716f51376978c1_1498134bg2ha7_243
invoice (n. C) ˈɪnvɔɪs
invoice (n. C) ˈɪnvɔɪs

faktura

mfmneec16f51376978c1_1498134fmneec_147
issuing an invoice (n. U) ˈɪʃuːɪŋ æn ˈɪnvɔɪs
issuing an invoice (n. U) ˈɪʃuːɪŋ æn ˈɪnvɔɪs

wystawienie faktury

mkic9if16f51376978c1_1498134kic9if_262
keyboard (n. C) ˈkiːbɔːd
keyboard (n. C) ˈkiːbɔːd

klawiatura

mc4jdm616f51376978c1_1498134c4jdm6_824
large assortment selection (n. U) lɑːdʒ əˈsɔːtmənt sɪˈlekʃᵊn
large assortment selection (n. U) lɑːdʒ əˈsɔːtmənt sɪˈlekʃᵊn

duży wybór asortymentu

m2jcemk16f51376978c1_14981342jcemk_725
lock for the printer cover (n. C) lɒk fɔː ðiː ˈprɪntə ˈkʌvə
lock for the printer cover (n. C) lɒk fɔː ðiː ˈprɪntə ˈkʌvə

blokada pokrywy drukarki

mijgmhb16f51376978c1_1498134ijgmhb_662
luxury goods (n. plural) ˈlʌkʃᵊri ɡʊdz
luxury goods (n. plural) ˈlʌkʃᵊri ɡʊdz

dobra luksusowe

m8jceck16f51376978c1_14981348jceck_113
magnetic card reader (n. C) mæɡˈnetɪk kɑːd ˈriːdə
magnetic card reader (n. C) mæɡˈnetɪk kɑːd ˈriːdə

czytnik kart magnetycznych

mhningn16f51376978c1_1498134hningn_417
making a delivery (n. U) ˈmeɪkɪŋ ə dɪˈlɪvᵊri
making a delivery (n. U) ˈmeɪkɪŋ ə dɪˈlɪvᵊri

realizacja dostawy

maii6nh16f51376978c1_1498134aii6nh_791
monthly costs (n. plural) ˈmʌnθli kɒsts
monthly costs (n. plural) ˈmʌnθli kɒsts

miesięczne koszty

meekea616f51376978c1_1498134eekea6_373
new offer (n. C) njuː ˈɒfə
new offer (n. C) njuː ˈɒfə

nowa oferta

m7k9jcg16f51376978c1_14981347k9jcg_364
offer (n. C) ˈɒfə
offer (n. C) ˈɒfə

oferta

m84jmak16f51376978c1_149813484jmak_360
offer details (n. plural) ˈɒfə ˈdiːteɪlz
offer details (n. plural) ˈɒfə ˈdiːteɪlz

szczegóły oferty

mnna4dh16f51376978c1_1498134nna4dh_881
order confirmation (n. C, U) ˈɔːdə ˌkɒnfəˈmeɪʃᵊn
order confirmation (n. C, U) ˈɔːdə ˌkɒnfəˈmeɪʃᵊn

potwierdzenie zamówienia

man35me16f51376978c1_1498134an35me_673
order some goods (phrase) ˈɔːdə sʌm ɡʊdz
order some goods (phrase) ˈɔːdə sʌm ɡʊdz

zamówić towar

maeemij16f51376978c1_1498134aeemij_580
pack (v.) pæk
pack (v.) pæk

zapakować

mignan416f51376978c1_1498134ignan4_336
paper outlet (n. C) ˈpeɪpə ˈaʊtlet
paper outlet (n. C) ˈpeɪpə ˈaʊtlet

wyjście papieru

made5fj16f51376978c1_1498134ade5fj_268
paying in cash (phrase) peɪɪŋ ɪn kæʃ
paying in cash (phrase) peɪɪŋ ɪn kæʃ

płatność gotówką

m3ncabf16f51376978c1_14981343ncabf_782
paying with a card (phrase) peɪɪŋ wɪð ə kɑːd
paying with a card (phrase) peɪɪŋ wɪð ə kɑːd

płatność kartą płatniczą

m78ghni16f51376978c1_149813478ghni_924
payment by bank transfer (phrase) ˈpeɪmənt baɪ bæŋk trænsˈfɜː
payment by bank transfer (phrase) ˈpeɪmənt baɪ bæŋk trænsˈfɜː

płatność przelewem

mebiei816f51376978c1_1498134ebiei8_719
payment method (n. C) ˈpeɪmənt ˈmeθəd
payment method (n. C) ˈpeɪmənt ˈmeθəd

forma płatności

mhhca8g16f51376978c1_1498134hhca8g_998
person submitting a complaint (n. C) ˈpɜːsᵊn səbˈmɪtɪŋ ə kəmˈpleɪnt
person submitting a complaint (n. C) ˈpɜːsᵊn səbˈmɪtɪŋ ə kəmˈpleɪnt

reklamujący

mdhm2d416f51376978c1_1498134dhm2d4_497
personal collection (n. U) ˈpɜːsᵊnᵊl kəˈlekʃᵊn
personal collection (n. U) ˈpɜːsᵊnᵊl kəˈlekʃᵊn

odbiór osobisty

mmfa54m16f51376978c1_1498134mfa54m_232
place an order (phrase) pleɪs æn ˈɔːdə
place an order (phrase) pleɪs æn ˈɔːdə

złożyć zamówienie

m9mnj8916f51376978c1_14981349mnj89_307
place the card in the reader (phrase) pleɪs ðᵊ kɑːd ɪn ðᵊ ˈriːdə
place the card in the reader (phrase) pleɪs ðᵊ kɑːd ɪn ðᵊ ˈriːdə

włożyć kartę do czytnika

m63kmbe16f51376978c1_149813463kmbe_988
point of sales (n. C) pɔɪnt ɒv seɪlz
point of sales (n. C) pɔɪnt ɒv seɪlz

punkty sprzedaży

micj3ib16f51376978c1_1498134icj3ib_830
preselection sales (n. plural) prɪsɪˈlekʃᵊn seɪlz
preselection sales (n. plural) prɪsɪˈlekʃᵊn seɪlz

sprzedaż preselekcyjna

m6jieae16f51376978c1_14981346jieae_796
press the green button (phrase) pres ðᵊ ɡriːn ˈbʌtən
press the green button (phrase) pres ðᵊ ɡriːn ˈbʌtən

wcisnąć zielony przycisk

mdjggn916f51376978c1_1498134djggn9_580
price (n. C) praɪs
price (n. C) praɪs

cena

m2j322316f51376978c1_14981342j3223_270
price calculation (n. C, U) praɪs ˌkælkjəˈleɪʃᵊn
price calculation (n. C, U) praɪs ˌkælkjəˈleɪʃᵊn

kalkulacja cenowa

mgckigb16f51376978c1_1498134gckigb_575
price terms (n. plural) praɪs tɜːmz
price terms (n. plural) praɪs tɜːmz

warunki cenowe

mg8k7nb16f51376978c1_1498134g8k7nb_324
printer (n. C) ˈprɪntə
printer (n. C) ˈprɪntə

drukarka

m6n7bmf16f51376978c1_14981346n7bmf_175
printer cover (n. C) ˈprɪntə ˈkʌvə
printer cover (n. C) ˈprɪntə ˈkʌvə

pokrywa drukarki

mjhe37k16f51376978c1_1498134jhe37k_965
processing an order (n. U) ˈprəʊsesɪŋ æn ˈɔːdə
processing an order (n. U) ˈprəʊsesɪŋ æn ˈɔːdə

realizacja zamówienia

mm6demc16f51376978c1_1498134m6demc_533
product replacement (n. U) ˈprɒdʌkt rɪˈpleɪsmənt
product replacement (n. U) ˈprɒdʌkt rɪˈpleɪsmənt

wymiana produktu

m9kkdjb16f51376978c1_14981349kkdjb_973
promotion (n. C, U) prəˈməʊʃᵊn
promotion (n. C, U) prəˈməʊʃᵊn

promocja

mhenkmm16f51376978c1_1498134henkmm_158
proof of purchase (n. U) pruːf ɒv ˈpɜːtʃəs
proof of purchase (n. U) pruːf ɒv ˈpɜːtʃəs

dowód zakupu

m73f44g16f51376978c1_149813473f44g_285
purchase decision (n. C) ˈpɜːtʃəs dɪˈsɪʒᵊn
purchase decision (n. C) ˈpɜːtʃəs dɪˈsɪʒᵊn

decyzja zakupowa

midam5c16f51376978c1_1498134idam5c_606
purchased goods (n. plural) ˈpɜːtʃəst ɡʊdz
purchased goods (n. plural) ˈpɜːtʃəst ɡʊdz

zakupiony towar

mjnn69j16f51376978c1_1498134jnn69j_751
quality (n. U) ˈkwɒləti
quality (n. U) ˈkwɒləti

jakość

maajgkk16f51376978c1_1498134aajgkk_336
ready for pick‑up (phrase) ˈredi fɔː pɪkʌp
ready for pick‑up (phrase) ˈredi fɔː pɪkʌp

gotowe do odbioru

m4cnb6n16f51376978c1_14981344cnb6n_411
receipt (n. C) rɪˈsiːt
receipt (n. C) rɪˈsiːt

paragon

mijnckg16f51376978c1_1498134ijnckg_436
recommend (v.) ˌrekəˈmend
recommend (v.) ˌrekəˈmend

zaproponować

mfm956316f51376978c1_1498134fm9563_139
refund (v.) ˌriːˈfʌnd
refund (v.) ˌriːˈfʌnd

zwrot gotówki

mfic7hb16f51376978c1_1498134fic7hb_809
repair free of charge (phrase) rɪˈpeə friː ɒv tʃɑːdʒ
repair free of charge (phrase) rɪˈpeə friː ɒv tʃɑːdʒ

nieodpłatna naprawa

mmid56e16f51376978c1_1498134mid56e_513
retail outlet (n. C) ˈriːteɪl ˈaʊtlet
retail outlet (n. C) ˈriːteɪl ˈaʊtlet

punkt handlowy

m2a4hjj16f51376978c1_14981342a4hjj_278
sales form (n. C) seɪlz fɔːm
sales form (n. C) seɪlz fɔːm

forma sprzedaży

mc4jnc616f51376978c1_1498134c4jnc6_167
screen (n. C) skriːn
screen (n. C) skriːn

ekran

ma8imaj16f51376978c1_1498134a8imaj_831
self‑service sales (n.plural) ˌselfˈsɜːvɪs seɪlz
self‑service sales (n.plural) ˌselfˈsɜːvɪs seɪlz

sprzedaż samoobsługowa

mndi99c16f51376978c1_1498134ndi99c_110
sell (v.) sel
sell (v.) sel

prowadzić sprzedaż

mm2edf616f51376978c1_1498134m2edf6_903
send the offer (phrase) send ðə ˈɒfə
send the offer (phrase) send ðə ˈɒfə

przesłać ofertę

maefc2i16f51376978c1_1498134aefc2i_577
service (n. C) ˈsɜːvɪs
service (n. C) ˈsɜːvɪs

usługa

mack6ha16f51376978c1_1498134ack6ha_610
shape (n. C, U) ʃeɪp
shape (n. C, U) ʃeɪp

kształt

m9d9ebj16f51376978c1_14981349d9ebj_952
size (n. C) saɪz
size (n. C) saɪz

wielkość

m5737ga16f51376978c1_14981345737ga_460
special offer (n. C) ˈspeʃᵊl ˈɒfə
special offer (n. C) ˈspeʃᵊl ˈɒfə

oferta specjalna

miihf5b16f51376978c1_1498134iihf5b_139
technical assessment (n. C, U) ˈteknɪkᵊl əˈsesmənt
technical assessment (n. C, U) ˈteknɪkᵊl əˈsesmənt

ekspertyza techniczna

mmec4kj16f51376978c1_1498134mec4kj_294
total order amount (compound noun) ˈtəʊtᵊl ˈɔːdə əˈmaʊnt
total order amount (compound noun) ˈtəʊtᵊl ˈɔːdə əˈmaʊnt

łączna kwota zamówienia

mccefhe16f51376978c1_1498134ccefhe_288
validity of the complaint (phrase) vəˈlɪdəti ɒv ðə kəmˈpleɪnt
validity of the complaint (phrase) vəˈlɪdəti ɒv ðə kəmˈpleɪnt

zasadność reklamacji

mcnmjne16f51376978c1_1498134cnmjne_622
valuation (n. C, U) ˌvæljuˈeɪʃᵊn
valuation (n. C, U) ˌvæljuˈeɪʃᵊn

wycena

mjgmnmg16f51376978c1_1498134jgmnmg_455
vending machines sales (n. plural) ˈvendɪŋməˌʃiːn seɪlz
vending machines sales (n. plural) ˈvendɪŋməˌʃiːn seɪlz

sprzedaż z automatów

mjc334n16f51376978c1_1498134jc334n_651
warranty (n. C, U) ˈwɒrᵊnti
warranty (n. C, U) ˈwɒrᵊnti

gwarancja

mcbmdb216f51376978c1_1498134cbmdb2_917
warranty card (n. C) ˈwɒrᵊnti kɑːd
warranty card (n. C) ˈwɒrᵊnti kɑːd

karta gwarancyjna

m6hfmnh16f51376978c1_14981346hfmnh_736
warranty claim (n. C) ˈwɒrᵊnti kleɪm
warranty claim (n. C) ˈwɒrᵊnti kleɪm

zgłoszenie reklamacyjne

me8i9ik16f51376978c1_1498134e8i9ik_444
with a month advance (phrase) wɪð ə mʌnθ ədˈvɑːns
with a month advance (phrase) wɪð ə mʌnθ ədˈvɑːns

z miesięcznym wyprzedzeniem

mkaimkf16f51376978c1_1498134kaimkf_645
withdrawal from the contract (n. C, U) wɪðˈdrɔːᵊl frɒm ðə ˈkɒntrækt
withdrawal from the contract (n. C, U) wɪðˈdrɔːᵊl frɒm ðə ˈkɒntrækt

odstąpienie od umowy